Frequently Asked Questions

Green Village Medical is a medical tourism service provider located in Istanbul, Türkiye. We assist international patients with plastic surgery, dental treatments and other medical procedures performed by experienced healthcare professionals.

Treatments and surgical procedures are performed in contracted hospitals, medical centres and dental clinics in Istanbul. The exact facility depends on your selected procedure and doctor.

You can contact our patient coordinators and send clear photos, your medical history and details about the treatment you are considering. After the doctor evaluates your information, we will provide a personalised treatment plan and quotation.

Yes. The initial online assessment and treatment planning consultation are generally provided free of charge. Additional medical examinations may be required after your arrival.

Our services include selected plastic surgery procedures, body contouring treatments, facial aesthetic procedures and dental treatments such as veneers, crowns, dental implants and smile design. Treatment availability is confirmed after medical evaluation.

No medical procedure can have a guaranteed result. Outcomes may vary depending on the patient's anatomy, health condition, healing process and compliance with postoperative instructions. Your doctor will explain realistic expectations and possible risks.

Yes. Blood tests and other examinations may be required before surgery. Depending on your medical history and planned procedure, the doctor may request additional tests or specialist evaluations.

Combined procedures may be possible for suitable patients. However, the final decision is made by the doctor after evaluating your general health, procedure duration, medical risks and expected recovery process.

The recommended stay depends on your treatment. Dental procedures may require several days, while surgical procedures may require approximately one week or longer. Your coordinator will provide the recommended travel dates before booking.

Accommodation may be included depending on the package you select. The hotel name, room type, number of nights and included services will be clearly stated in your personal quotation.

Yes. Eligible treatment packages may include private transfers between the airport, hotel, hospital and clinic. Transfer details will be confirmed with your coordinator before your arrival.

Flight tickets are generally not included. Patients are responsible for arranging their own flights unless otherwise stated in the written treatment package.

Yes. You may travel with a companion. Please inform your patient coordinator in advance so that accommodation, transfers and any additional charges can be arranged correctly.

Visa requirements depend on your nationality and passport type. Patients should verify current entry requirements with the official Turkish authorities or their nearest Turkish embassy before travelling.

After approving your treatment plan, you may be asked to pay a booking deposit. Your treatment date is confirmed after the required payment and booking documents have been received.

Available payment methods may include bank transfer, credit or debit card and other approved methods. Payment options and any applicable processing fees will be confirmed in writing.

The quotation is based on the information provided before arrival. The price may change if the physical examination reveals additional medical requirements, if the treatment plan changes or if extra services are requested. Any changes should be explained before proceeding.

Please contact your coordinator as early as possible. Date changes are subject to doctor, hospital, hotel and transfer availability. Cancellation or rescheduling conditions may apply.

Yes. You will receive instructions about medication, wound care, nutrition, physical activity, compression garments and follow-up appointments according to your treatment.

Yes. Our team can continue communicating with you after your return. You may be asked to send progress photos and information about your recovery so that your doctor can provide follow-up guidance.

In an urgent or life-threatening situation, contact the emergency services in your current location immediately. You should also inform Green Village Medical and your treating doctor as soon as possible.